FAQ

FAQ2019-01-18T07:27:03+00:00
  • Acme Infovision has been serving the jewellery industry, since last 2 decades.
  • And Acme Infinity is being in the Industry, since last 7 years.
  • Close to 300 Jewellers including, small Jewellers in small cities, Big Jewellery showrooms, Jewellery Houses, Multi-Branch Jewellery Enterprises, Jewellery Export Corporations, Gems & Jewellery Business, Jewellery Wholesalers, and Jewellery Manufacturers etc. spread over India as well as abroad are using Acme Infinity.

The Points of Distinction of Acme Infinity

  • Infinity goes hand in hand with Acme’s business management philosophy and helps jewellers gain the hidden profit in Jewellery business.
  • Last longing Business Association with the Jewellery.
  • Through continual R&D & its knowledge sharing with Jewellers, Acme Infinity helps Jewellers maximize their business potential.
  • Jewellers who take advantage of Acme Infinity & its facilities get the rewards by accelerating their success.
  • Acme Infinity believes on ROI (Return on Investment) of its customer. Acme Infinity is designed & developed by thorough professionals. Procedural Approach & appointment of specialist personals at every point in the segments like Research, Development, Distribution Testing , Implementation and Training make Acme Infinity the special & exhaustive software. Ahead of it, it is vey User Friendly Software. Acme Infinity Team has a guarantee that, if the Jeweller implements complete ERP & utilizes it in proper way, they will recover whatever they have invested for the software in increased profits within 12 months.All these factors effectively make Acme Infinity, the lowest cost system in the market.
  • Yes, Acme Infinity has Presentation CD & free Demo CD. That is available at www.acmeinfinity.com. Or contact Acme Infinity, so will courier it to you. Acme Infinity is not just software, but it is a Jewellery Business Development System. Acme Infinity understands the Jewellers needs & accordingly gives the solution. So a demo CD would not do justice to the benefits that can be gained by your Jewellery business. Therefore, Acme Infinity goes one step further and will arrange the representative to call and discuss the requirements and demonstrate the benefits.
  • Acme Infinity’s technical team regularly converts stock, vendor and customer data from other software systems to Acme Infinity. This process requires minimal information about data & database which is essential to access data. And also the data should be in good condition.
  • There is a facility to export reports directly to Excel & Pdf.
  • The existing hardware will work with Acme Infinity, provided that it meets the minimum recommendations. We are happy to coordinate with your hardware vendor to ensure appropriate hardware is supplied.
  • To run Acme Infinity Internet Connection is not required. But in order for to maximize our services, an internet connection is required to update the program, receive information by email and to allow our Technicians to access your computer for the technical assistance if required.
  • Acme Infinity is developed using Clarion, C & C++. The Database is MySQL, which is free & Robust. Acme Infinity works well with any Windows operating system for desktops.
  • Acme Infinity provides more than 300 Reports with in detail information & drill down facility. Acme Infinity’s representative will not only give you a full presentation of Acme Infinity’s unique reports, but will also discuss the power of such reports.
  • The dedicated R&D team continually put efforts to keep Acme Infinity at the leading edge technology. These efforts evolve features that respond to the diverse needs of growing Jewellery Business.
  • For Jewellers who does Annual Maintenance Contract, Acme Infinity’s upgrades & updates are free, otherwise charges are applied.
  • Acme Infinity’s development team continuously does the Program enhancement. So Acme Infinity Upgrades & Updates are released as soon as they get developed. Jewellers can get these updates from site www.acmeinfinity.com.
  • The Acme Infinity Software & its Modules have been developed over the last two decades with inputs from both Jewellers and expert management consultants. All suggestions received from clients & jewellers are considered and, if suitable, are incorporated into future program enhancements.
  • Acme Infinity provides on-site training during installation of the program and additional on-site training is available on request. The Training hours & Content details are given at the time of contract. Acme Infinity provides complete User Manual made in 3 levels.
  • The purchase price of Acme Infinity software includes 12 months free support. This gives chance to experience the benefits of Acme Infinity’s support. After the initial 12 month period, we provide a renewable annual support agreement. For a modest fee, you can access: unlimited telephone support; remote support using ShowmyPC across the internet; operator and business information by email publications.
  • Acme Infinity prides itself on providing excellent personal service. Call the Support Department & speak to a person who skilfully analyzes the situation and enlist the assistance of an expert in that particular field if required.
  • The Acme Infinity’s Support team consists of 50 IT professionals with a combined 13580 months experience.
  • Acme Infinity’s Support Team will attempt to resolve issues on the first call. Of course, this is not always possible and resolution time depends on the type of problem. All resources are applied to critical problems to minimize any inconvenience.
  • Acme Infovision has been serving the jewellery industry, since last 2 decades.
  • And Acme Infinity is being in the Industry, since last 7 years.
  • Close to 300 Jewellers including, small Jewellers in small cities, Big Jewellery showrooms, Jewellery Houses, Multi-Branch Jewellery Enterprises, Jewellery Export Corporations, Gems & Jewellery Business, Jewellery Wholesalers, and Jewellery Manufacturers etc. spread over India as well as abroad are using Acme Infinity.

The Points of Distinction of Acme Infinity

  • Infinity goes hand in hand with Acme’s business management philosophy and helps jewellers gain the hidden profit in Jewellery business.
  • Last longing Business Association with the Jewellery.
  • Through continual R&D & its knowledge sharing with Jewellers, Acme Infinity helps Jewellers maximize their business potential.
  • Jewellers who take advantage of Acme Infinity & its facilities get the rewards by accelerating their success.
  • Acme Infinity believes on ROI (Return on Investment) of its customer. Acme Infinity is designed & developed by thorough professionals. Procedural Approach & appointment of specialist personals at every point in the segments like Research, Development, Distribution Testing , Implementation and Training make Acme Infinity the special & exhaustive software. Ahead of it, it is vey User Friendly Software. Acme Infinity Team has a guarantee that, if the Jeweller implements complete ERP & utilizes it in proper way, they will recover whatever they have invested for the software in increased profits within 12 months.All these factors effectively make Acme Infinity, the lowest cost system in the market.
  • Yes, Acme Infinity has Presentation CD & free Demo CD. That is available at www.acmeinfinity.com. Or contact Acme Infinity, so will courier it to you. Acme Infinity is not just software, but it is a Jewellery Business Development System. Acme Infinity understands the Jewellers needs & accordingly gives the solution. So a demo CD would not do justice to the benefits that can be gained by your Jewellery business. Therefore, Acme Infinity goes one step further and will arrange the representative to call and discuss the requirements and demonstrate the benefits.
  • Acme Infinity’s technical team regularly converts stock, vendor and customer data from other software systems to Acme Infinity. This process requires minimal information about data & database which is essential to access data. And also the data should be in good condition.
  • There is a facility to export reports directly to Excel & Pdf.
  • The existing hardware will work with Acme Infinity, provided that it meets the minimum recommendations. We are happy to coordinate with your hardware vendor to ensure appropriate hardware is supplied.
  • To run Acme Infinity Internet Connection is not required. But in order for to maximize our services, an internet connection is required to update the program, receive information by email and to allow our Technicians to access your computer for the technical assistance if required.
  • Acme Infinity is developed using Clarion, C & C++. The Database is MySQL, which is free & Robust. Acme Infinity works well with any Windows operating system for desktops.
  • Acme Infinity provides more than 300 Reports with in detail information & drill down facility. Acme Infinity’s representative will not only give you a full presentation of Acme Infinity’s unique reports, but will also discuss the power of such reports.
  • The dedicated R&D team continually put efforts to keep Acme Infinity at the leading edge technology. These efforts evolve features that respond to the diverse needs of growing Jewellery Business.
  • For Jewellers who does Annual Maintenance Contract, Acme Infinity’s upgrades & updates are free, otherwise charges are applied.
  • Acme Infinity’s development team continuously does the Program enhancement. So Acme Infinity Upgrades & Updates are released as soon as they get developed. Jewellers can get these updates from site www.acmeinfinity.com.
  • The Acme Infinity Software & its Modules have been developed over the last two decades with inputs from both Jewellers and expert management consultants. All suggestions received from clients & jewellers are considered and, if suitable, are incorporated into future program enhancements.
  • Acme Infinity provides on-site training during installation of the program and additional on-site training is available on request. The Training hours & Content details are given at the time of contract. Acme Infinity provides complete User Manual made in 3 levels.
  • The purchase price of Acme Infinity software includes 12 months free support. This gives chance to experience the benefits of Acme Infinity’s support. After the initial 12 month period, we provide a renewable annual support agreement. For a modest fee, you can access: unlimited telephone support; remote support using ShowmyPC across the internet; operator and business information by email publications.
  • Acme Infinity prides itself on providing excellent personal service. Call the Support Department & speak to a person who skilfully analyzes the situation and enlist the assistance of an expert in that particular field if required.
  • The Acme Infinity’s Support team consists of 50 IT professionals with a combined 13580 months experience.
  • Acme Infinity’s Support Team will attempt to resolve issues on the first call. Of course, this is not always possible and resolution time depends on the type of problem. All resources are applied to critical problems to minimize any inconvenience.