8. In the jewelry business, on any auspicious day; due to the heavy rush of customers in the shop, it gets messed up. Are there any ways to handle such a crowd easily?

Yes! There are!! But for this, the traditional working practices of the jewellery shop should be changed. After that; by implementing the following methods, the crowd of customers gets easily handled in the jewelery shops.

  1. Creating new counters in the jewellery shop
  • Depending upon the work in the jewelry shop, create new counters.
  • Even on the festive day, create new counters for that day only in the jewelery shop. For example, a separate counter for saving scheme and a separate counter for sales of , standard bars, coines & vedhane etc.
  • By creating such new counters in the jewelery shop; the crowd gets divided by directing them to the respective counters. As a result, customers get their work done fastly and are relieved quickly.
  1. In the jewellery shop, work should be done fastly by everyone
  • By dividing the work in the jewelery shop; allocate the related work to the respective person.
  • Finish the work in hand immediately and hand it over to other person quickly for further fulfillment.
  • In this way, the time required for a person gets reduced and the customer is relieved quickly.
  1. In the jewellery shop, implementing measures that will save salesman’s time at sales counter.
  • As a result, togetherly a lot time can be saved especially on the crowded day.
  1. Creating such a plan so that the customer can quickly relieve from delivery and billing counters.
  • In fact, after buying the jewellery, the customer hurries for doing the payment immediately and the customer is made happy by making him/her free quickly at the billing counter.

Now, to implement these four functions easily in the jewelery shop, many features are available in Acme Infinity’s jewellery ERP software.

  1.  To create new counters in the jewellery shop…
  • It’s a very easy process. Through this, a new location can be created in Infinity Software
    anytime. As only required documents are provided to the respective location; work is done
    faster
  • The complete work of such a location can be done independently through Infinity Software. It is also possible to do this work in offline mode (Even by not connecting the  computer to the main system) as well.
  • Special jewellery items can be sold quickly, with a distinctive feature of fast billing available in Infinity Software. For Example Vedhane! Such counter can be created outside the shop as well that is offline.
  • Thus, by creating independent counters with Infinity software, sizable customers are
    directed towards the respective counter, which makes it possible to have good control even on
    the crowded day.
  1. In the jewellery shop, to work fastly…
  • In the jewellery shop, in order to complete the work fastly by splitting the work in smaller steps, counter management system has been provided in Infinity Software. For example. After finalization of the ornament on the delivery counter, the salesman prepares the deliverable slip/ note only. That delivery slip comes at the billing counter. At the billing counter only billing is done. Billing also happens quickly, because the feeding of all the jewellery items from delievery slip has already been done. When the customer arrives at the cashier counter for payment, the cashier completes the payment by simply scanning the bar code printed on the bill. In this way, the work gets completed quickly by dividing them.
  • In Infinity Software, through counter management, seperate counters for old gold as well as customer orders can be created.
  • Due to counter management in Infinity software, the efficient working flow is maintained in the jewellery shop. Apart from this, the time is also not wasted in the situations; like the work has got stuck up or stopped at a single point.
  1. In the jewellery shop, to implement measures that will save salesman’s time at sales counter.
  • Instead of printing the delivery note from computer, salesman can directly do the delivery note from Infinity Software’s Mobile App.
  • Valuation of the label is shown to the customer on mobile itself, which saves time of doing calculation on the calculator.
  • The entire details of the ornament along with it’s photo are shown to the customer on the mobile itself.
  • Customer’s name gets feeded in order delivery note quickly. By entering only the mobile number through the Infinity software; customer’s information comes automatically which makes it possible to choose the customer in a few seconds.
  • In this way, as many works on jewellery counter like valuation, preparing delivery note etc. are done from mobile, there is a good saving of salesmen’s time.
  1. To create such a plan so that the customer can quickly relieve from delivery and billing counters…
  • Just by entering the mobile number, the customer can be accessed. Or even by entering first few letters of name, customer gets selected.
  • The payment mode of the bill can be changed seperately at any time.
  • Because of proper flow for giving discount is available in Infinity Software and as authorization is done from computer itself, you need not have to go from one place to another for discount tasks.
  • Because of having seperate counter for old gold, the delivery note or billing counters does not have to face the pressure of old gold’s crowd.
  •  Because of having a call center facility to take customer feedback after delivery; there is no need to give separate time for taking customer’s feedback in the shop.

In this way, with the help of Acme Infinity’s ERP software, by creating new counters in the jewelery shop, due to fast working of smaller tasks and because of saving of salesman’s time on sales counter, in addition; by quickly relieving the customer from the delivery and billing counters, there is no more mess in the jewellery shop even during rush hour.